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Services and Professional Solutions
Service Made Simple*
Honeywell’s solution for customers who require easy, hassle-free repair
service for their hand-held imagers and Dolphin® mobile computers.
Service Made Simple is an affordable solution to help ensure front-line
devices are always operating at top performance.
Full Comprehensive Coverage—devices are covered for normal •
wear & tear or accidental breakage
Three-Day Turnaround Promise—products will be serviced in •
three days and shipped back via overnight delivery
Value-Add Maintenance—engineering changes, such as firmware •
upgrades, will be implemented on your devices during the repair
process at no extra cost
Service Plans*
Metrologic’s Silver and Platinum service plans extend the protection of the standard product warranty.
The Silver plan offers a 10-day, in-depot turnaround with paid shipping for factory defects. The Platinum plan includes coverage for
normal wear and tear, accidental damage and factory defects. Platinum offers one-day in-depot turnaround with paid shipping.
Minimize downtime with quick turnaround service•
Include convenient, timesaving and hassle-free assistance with the returns authorization process•
Reduce total cost of ownership•
Eliminate costly, unanticipated repair bills•
Deliver peace of mind by ensuring coverage beyond standard manufacturer’s warranty•
Professional Services
Our team of Honeywell professionals and business partners can assist you with in-depth solution planning
and project execution, ranging from site analysis and consulting to software application development
and system installations—all helping to ensure that your project goals and long-term needs are met.
Software Services
Our software consultants and business solution partners work as an extension of your development team to understand
your specific software application requirements and help you build an application that best suits your business needs.
Equipment Configuration and Staging
Device staging and configuration can be an extremely inefficient process to manage internally. We have the ability to save you
time and money, improving your overall ROI—by providing devices completely configured for a full “out of the box” solution.
Custom Hardware Configuration
Specifically designed for enterprise-class customers with unique requirements, we offer the option to
customize your hardware solutions in a variety of ways to optimize usability in specific applications.
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* Coverage details may vary slightly depending on regional location. Contact your local sales or service department.
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